Heard – Speak Freely. Compassionate Peer Listening Service in Charleston, SC.

Sometimes you don't need advice.
You just need someone to truly listen.

No judgment. No advice. Just a compassionate ear — available by phone or text, whenever you need it.

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Our Story

Born from a lifetime of listening.

"I've been a natural listener my whole life. Uber just opened the door to making it official."

For as long as I can remember, people have always opened up to me. Friends, family, strangers — they trusted me with their most personal stories, their grief, their fears, their dreams. Listening deeply has always come naturally to me.

Driving for Uber for 8 years opened my eyes to something powerful — people desperately need to be heard. Every single day, passengers would share things they'd never told anyone else. That experience sparked the idea that became Heard.

This isn't just a business — it's a calling. I founded Heard to give everyone access to a truly safe, judgment-free space to speak freely and feel genuinely understood.

Based in Charleston, SC and available nationwide by phone and text.

A Lifetime of Listening
100%
Confidential
0
Judgment
Compassion
Heard Logo

Matthew Rose · Founder

What We Offer

Sessions built around you.

Choose the format and length that works best for you. All sessions are completely confidential and judgment-free.

📞
Phone Sessions
Talk freely over the phone. Our most personal and powerful format — your voice, your story, our full attention.
30 Minutes $25
60 Minutes $50
Weekend Rates
30 Min Weekend $40
60 Min Weekend $70
💬
Text Sessions
Prefer to type? Express yourself through text at your own pace. Perfect for those who find it easier to write than speak.
30 Minutes $20
60 Minutes $40
Weekend Rates
30 Min Weekend $30
60 Min Weekend $55
🤝
What to Expect
Every session is a safe, judgment-free space. Here's our promise to you:
✓ No advice given
✓ No judgment, ever
✓ 100% confidential
✓ You lead the conversation
✓ Adults 18+ only
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🔒
Secure Payment Processing
All payments processed securely through Stripe. We never store your card information.
SSL ENCRYPTED PCI COMPLIANT

★ Military & Veteran Discount

We proudly serve active duty military, veterans, and their families. Proudly supporting Joint Base Charleston and all who serve.

Use the coupon code shown for your selected session at checkout.

20% OFF
The Process

Simple. Private. Powerful.

Getting started takes less than 5 minutes. No paperwork, no waiting rooms, no judgment.

1
Book Your Session
Choose your session type, length, and preferred time using our simple online booking system.
2
Sign the Agreement
Review and sign our simple confidentiality agreement. We are committed to protecting your privacy.
3
Speak Freely
At your scheduled time, we call you. Talk about anything — no topic is too big or too small.
4
Feel Heard
Walk away feeling lighter, understood, and genuinely heard — without judgment or unsolicited advice.
FAQ

Common Questions

Everything you need to know before your first session.

Is this therapy or counseling?
No. Heard is a peer listening service only. Our listeners are not licensed therapists, psychologists, or mental health professionals. If you need professional mental health treatment please contact a licensed provider.
Is my session confidential?
Yes — everything you share stays completely private. The only exception is disclosure of criminal activity, which we are legally obligated to report. Outside of that, your conversations are safe and protected.
What can I talk about?
Anything. Relationships, work stress, grief, loneliness, anxiety, life decisions, or just things weighing on your mind. No topic is too big or too small. You lead the conversation completely.
Will you give me advice?
No — and that's intentional. We listen without judgment and without giving advice. No medical, legal, financial, or therapeutic guidance will be provided. Sometimes you just need to be heard.
How do I pay?
Securely by credit or debit card when you book through our Calendly page. Payments are processed by Stripe — we never store your card information. Apple Pay and Google Pay are also accepted.
What is your cancellation policy?
Cancel at least 24 hours in advance for a full refund. Cancellations within 24 hours of your session are non-refundable. You can reschedule anytime through your Calendly confirmation email.
Who are the listeners?
Matthew Rose, founder of Heard, and compassionate listeners under Rose Business Group LLC. Matthew spent 8 years as an Uber driver where people trusted him with their most personal stories — that experience is the foundation of Heard.
Is Heard available nationwide?
Yes — all sessions are conducted by phone or text, so we're available anywhere in the United States. Based in Charleston, SC but serving clients nationwide.
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Get In Touch

Ready to be Heard?

Reach out anytime. We're here and we're listening.

📞
Phone
(843) 900-4424
✉️
Email
getheardsc@gmail.com
🌐
Website
getheardsc.com
📍
Location
Charleston, SC — Available Nationwide
Book Your Session Now
📅 Business Hours
Monday – Friday 3:00 PM – 9:00 PM
Saturday Available (Premium Rate)
Sunday Available (Premium Rate)
Crisis Support Call 988 (24/7)

Heard is not a crisis service. If you are experiencing a mental health emergency please call 988 or 911 immediately.